Please read the following terms, conditions and policies carefully. Your use of www.myzenbalance.com, all subdomains, all subdirectories and any other websites owned by ONEWORD, Inc. (collectively the “Website”) confirms your unconditional acceptance of the following terms, conditions and policies. By using the Website and of any of our products, you acknowledge that you understand that Zen Balance is not intended to diagnose, treat, cure, or prevent any disease. The statements on the www.myzenbalance.com website have not been evaluated by the Food and Drug Administration. As with all supplements, consult a physician before consuming.

1. Terms
By accessing the website at www.myzenbalance.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on the Website. All purchases from the Website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from the Website pass to the purchaser upon delivery of the items to the carrier. The purchaser is responsible for filing any claims with carriers for damaged and/or lost shipments.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on ONEWORD, Inc.’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on ONEWORD, Inc.’s website;
iv. remove any copyright or other proprietary notations from the materials; or
v. transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by ONEWORD, Inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on ONEWORD, Inc.’s website are provided on an ‘as is’ basis. ONEWORD, Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, ONEWORD, Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall ONEWORD, Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on ONEWORD, Inc.’s website, even if ONEWORD, Inc. or a ONEWORD, Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Information contained at the website is provided for informational purposes only and is not meant to substitute the advice by your doctor or other healthcare professional. Do not use the information available on or through the website for diagnosing or treating a health problem or disease, or prescribing any medication. Our products should not be considered equivalent to or a substitute for an FDA-approved drug or professional medical treatment. Statements about clinical research involving an ingredient in our products for the treatment of a disease should be considered only as background information about that ingredient. These statements do not represent a claim about the effects or purposes of our products itself and do not indicate that our products are intended to treat any disease or is a substitute for any drug. Statements that an ingredient found in our products has been proven in clinical trials to effectively treat a disease do not represent any claim regarding the effects of our products and do not signify that our products themselves have been proven to, or should be expected to, effectively treat that disease. Information and statements regarding our products have not been evaluated by the food and drug administration and are not intended to diagnose, treat, cure or prevent any disease. Carefully read all product packaging prior to use.

5. Accuracy of materials
The materials appearing on ONEWORD, Inc.’s website could include technical, typographical, or photographic errors. ONEWORD, Inc. does not warrant that any of the materials on its website are accurate, complete or current. ONEWORD, Inc. may make changes to the materials contained on its website at any time without notice. However ONEWORD, Inc. does not make any commitment to update the materials.

6. Links
ONEWORD, Inc. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by ONEWORD, Inc. of the site. Use of any such linked website is at the user’s own risk.

7. Modifications
ONEWORD, Inc. may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of California and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.


Privacy Policy


Your privacy is important to us.

It is ONEWORD, Inc.’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

-We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
-Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
-We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
-Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
-We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
-We will make readily available to customers information about our policies and practices relating to the management of personal information.
-We will only retain personal information for as long as necessary for the fulfillment of those purposes.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. ONEWORD, Inc. may change this privacy policy from time to time at ONEWORD, Inc.’s sole discretion.


Guarantee Policy


1. Limit one guarantee policy related refund per customer over the purchaser’s lifetime.

2. Guarantee policy is valid for purchase of individual items only. Excludes purchases of gift cards, gift baskets, bundled products, multiple product packs, and any bonus Items. See #3 for information on returning all other products.

3. To return a product that is deemed ineligible for the lifetime guarantee policy, customer returns are accepted up to 30 days after purchase. For a return on a gift basket, bundled product, or multiple product pack the items must be in new condition, with all seals unbroken. Customer will pay for return shipping. Gift cards and bonus items are not eligible for refunds.

4. Customer agrees to act with integrity, in kind spirit and without intent to defraud when requesting a guarantee policy related refund.

5. We reserve the right to invalidate the guarantee policy at our sole discretion at any time (even retroactively), for any reason or for no reason. This is to prevent fraud and theft from Zen Balance.



Free Sample Policy


Limit one free product sample per person. If purchaser attempts to place multiple orders for the same free sample, only the first order will be fulfilled. When an order for a free sample is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on the Website. All purchases from the Website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from the Website pass to the purchaser upon delivery of the items to the carrier. The purchaser is responsible for filing any claims with carriers for damaged and/or lost shipments.

If the free sample is returned back to us due to an “unable to deliver” status by the US Post Office, we will not re-send the sample free of charge.

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